FAQ 360: Wibu Error (WB5000) during upgrade of the CmDongle firmware

Question

When I try to update the firmware of the CmDongle, the following error occurs:

Connection to the update server failed (Error WB5000). Please check the selected server name and your network connection.

How can I solve this problem?

Answer

Tags
Date 2018-03-28
Topics of Interest New Licensing Technology, Legacy Licensing Technology, New Installation Technology, Legacy Installation Technology
Product dSPACE Installation Manager
Information Type Frequently Asked Questions
Information Category Installation and Licensing, Troubleshooting
dSPACE Release 2023-A, 2022-B, 2022-A, 2021-B, 2021-A, 2020-B, 2020-A, 2019-B, 2019-A, 2018-B, 2018-A, 2017-B , 2017-A, 2016-B, 2016-A, 2015-B, 2015-A, 2014-B, 2014-A, 2013-B, 2013-A, Prior to 2013-A

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