Privacy Policy

dSPACE is aware of the importance of personal data, such as names, addresses, and e-mail addresses, which can reveal the identities of website visitors. You can access most pages on the dSPACE website without having to provide any personal data.

The data controller within the meaning of the law (hereinafter also referred to as “Operator”) is the company:

dSPACE GmbH
Rathenaustr. 26
33102 Paderborn
Phone : +49 5251 1638-0
Fax: +49 5251 161980
E-mail: info@dspace.de

The data protection supervisor for dSPACE GmbH can be contacted at:
Datenschutz@dspace.de
Phone : +49 5251 1638-8080

General Information on Data Processing

Scope of the Processed Personal Data

When you visit our website, we will initially only collect and use the data specified in the section “Providing the Website and Creating Log Files”. In addition, we will never, as a rule, process personal data of data subjects unless and insofar such processing is necessary to provide a fully functional website as well as our contents and services. As a rule, we will collect and use the personal data of data subjects only once we have obtained their consent. An exception applies if it is not possible for factual reasons to obtain agreement and if processing of the data is permitted by legal regulations.

Legal Basis for Processing Personal Data

When we obtain agreement for the processing of personal data from the data subject, Art. 6 Section 1 point (a) of the EU General Data Protection Regulation (GDPR) is the legal basis for the processing of the personal data.

When personal data is processed to fulfill the duties of a contract to which the data subject is a party, Art. 6 Section 1 point (b) of the GDPR legally applies. This also applies to processing processes that are required to implement pre-contractual measures.

If personal data is processed in order to comply with legal obligations that dSPACE is subject to, Art. 6(1)(c) of the GDPR is the legal basis.

If data is processed to protect legitimate interests of dSPACE or a third party and if these interests are not overridden by the interests, fundamental rights and freedoms of the data subject, Art. 6(1)(f) of the GDPR is the legal basis for data processing.

Data Deletion and Storage Duration

The personal data of the data subject is deleted and access to it is restricted as soon as the reason for storing the data no longer applies. Data may also be stored if this has been provided for by European or national legislators in European Union directives, laws or other regulations to which dSPACE is subject. Access to data is also restricted and data is deleted if a storage duration prescribed by one of the above-mentioned regulations expires, unless a continued storage of the data is required to close a contract or meet contractual obligations.

Providing the Website and Creating Log Files

Description, Purpose, and Scope of Data Processing

Every time our website is accessed, our system automatically captures data and information from the computer system of the terminal device accessing the website.

The following data is captured:

• Information on the browser type and version
• Operating system of the data subject
• Internet service provider of the data subject
• IP address of the data subject
• Date and time of access
• Websites from which the system of the data subject accessed our website
• Websites the system of the data subject visits from our website

Temporary storage of the IP address by the system is necessary to deliver the website to your computer. Therefore, your IP address must be stored for the duration of the session.

The log files contain IP addresses and other data which can be attributed to you. This may be the case, for example, if the link to the website from which you access our website, or the link to the website you switch to, contains personal data.

The data is also stored in the log files of our system. This data is not stored together with other personal data.

The log files are saved to ensure proper functionality of the website. The data also let us optimize the website and ensure the security of our information technology systems.

To analyze trends, manage our website, track user movement, evaluate demographic information, and compile statistics on the daily number of visitors and daily inquiries about particular files, we also collect technical data including IP addresses. However, these are anonymous and are not linked to personal data.

We save search entries and queries in forms, for example, for statistical purposes or for website administration, but these entries are evaluated without reference to you personally.

Personal data is requested in forms for various purposes, depending on the type of form: for example, to process support inquiries, to sign up for events, or to provide information materials. It is your decision whether to use such a form to contact us.

Inquiries from countries that have a local dSPACE company or a distributor (see www.dspace.com) are forwarded to that company/distributor if this is considered the faster, more efficient method to process the inquiry.

No other personal data is stored unless you provided it voluntarily, for example, when registering or when completing a questionnaire.

We will not pass on, lease, or sell the data to any third person. In some circumstances, we may use the data on your profession under your company address for advertising purposes.

Legal Basis for Data Processing

The legal basis for the temporary storage of the data and log files is Art. 6 section 1 point (f) of the GDPR.

Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. If data is collected to provide the website, this is the case when the session ends.

Data that is stored in log files is deleted after seven days at the latest. Data may be stored for a longer period of time. In that case, the IP addresses of the data subject are deleted or anonymized so that they can no longer be associated with the calling client.

Objection and Deletion

The collection of data for the provision of the website and the storage of that data in log files is necessary for the operation of the website. As a result, the data subject does not have the right to object.

Cookies

dSPACE uses cookies to save and evaluate your data so that we can offer you a tailor-made, personal service. Cookies are small data elements that are stored on your computer's hard drive for future referencing. Please note that cookies help you make better use of our services.

Many websites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is the unique identifier of a cookie. It consists of a string of characters which makes it possible to associate websites and servers to the Internet browser used to save the cookie. The visited websites and servers are thus able to distinguish the individual browser of the data subject from other Internet browsers that contain different cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.

Through the use of cookies, the information and services on our website can be optimized to better serve your needs. As stated above, cookies allow us to recognize the users visiting our website. The purpose of recognizing users is to make it easier for you to use our website. By using cookies, you do not need to re-enter the login credentials at every visit. This is done by the website and the cookie stored on your computer system. Another example the is cookie of a shopping cart in an online shop. The cookie allows the online shop to remember the items you have placed in the virtual shopping cart.

You can prevent our website from storing cookies at any time by setting your Internet browser accordingly and can thus permanently withhold your consent to the use of cookies. In addition, cookies that have already been set can be deleted by using the Internet browser or other software programs. This is possible in all common Internet browsers. If you deactivate cookies in the Internet browser, it might not be possible to use all functions of our website to their full extent.

Description, Purpose, and Scope of Data Processing

We use cookies to make our website more user-friendly. Some elements of our websites require the browser to identify the accessing browser after another website was opened.

The following data is stored and transferred in cookies:

• Language settings
• Articles in a shopping cart
• Log-in information

The personal data that is collected due to technically required cookies is not used to create user profiles.

Our website also uses cookies that allow us to analyze your browsing behavior.

The following data can be transmitted this way:

• Entered search terms
• Search frequency
• Use of website functions

Analysis cookies are used to enhance the quality of our website and its contents. The analysis cookies let us know how the website is used so we can continuously optimize it.

When visiting our website, the data subject is informed of the use of cookies for purposes of analysis and the data subject ‘s consent is obtained for the processing of the personal data used in this context. In this context, the data protection regulation is pointed to.

Legal Basis for Data Processing

The legal basis for the processing of personal data when technically required cookies are used is Art. 6 section 1 point (f) of the GDPR.

The legal basis for the processing of personal data by using analysis cookies, if consent hereto has been granted by the data subject, is Art. 6(1)(a) of the GDPR.

Storage Duration, Objection, and Deletion

Cookies are stored on your computer and transmitted from there to our website. Therefore, as a data subject, you have full control over how cookies are used. You can change the settings of your Internet browser to restrict or deactivate the use of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If you deactivate cookies for our website, it is possible that not all functions of the website are available.

Newsletter

Description, Purpose, and Scope of Data Processing

Newsletters are sent to you because you have subscribed to a newsletter on our website.

On our website you can subscribe to a free newsletter. When you subscribe to the newsletter, the data you enter in the subscription form is sent to us. The minimum required data is your e-mail address, your last name, first name, company name, and complete address.

When a user subscribes to the newsletter, the following additional data is collected to prevent a misuse of our services or the e-mail address used and as proof of your consent:

• IP address of the calling computer
• Date and time of subscription

When you subscribe to the newsletter, we request your consent to process the data and point to this data protection regulation.

We do not disclose any of the data processed for sending the newsletter to third parties. The data is used exclusively for sending the newsletter.

Legal Basis for Data Processing

Newsletters are sent to you because you have subscribed to a newsletter on our website.

The legal basis for processing the data after the data subject has subscribed to the newsletter and if the consent of that data subject exists is Art. 6(1)(a) of the GDPR.

Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. This means your e-mail address will be stored for as long as the newsletter subscription is active.

Other personal data collected for the subscription process are usually deleted after a period of seven days.

Objection and Deletion

You can unsubscribe from the newsletter at any time. Each newsletter contains a link for this.

This also makes it possible to revoke the consent to data storage given when the user subscribed to the newsletter.

Contact form and E-Mail Contact

Description, Purpose, and Scope of Data Processing

Our website provides a contact form that can be used to contact us electronically. If you use the contact form, the data entered in the form is transferred to us and saved. The following data is transferred and saved:

• Name
• E-mail address
• Telephone number
• Name of the company
• Address
• Subject

When the message is sent, the following data is saved:

• IP address of the data subject
• Date and Time

The personal data in the contact form is processed only to process the contact request.

Other personal data that is processed during the transfer is used to prevent any misuse of the contact form and to ensure the security of out information technology systems.

When you send the request form, we request your consent to process the data and point to this data protection regulation.

You can also contact us via e-mail. In this case, the personal data transferred together with your e-mail is stored. If you contact us via e-mail, we also process the data to process the contact request.

No data is forwarded to third parties. The data is used exclusively for processing the conversation.

Contact Form

For the contact form, we use ClickDimensions, a web analytics service provided by ClickDimensions LLC (5901 Peachtree Dunwoody Road, NE, Suite B500, Atlanta, GA 30328, USA). This allows us to link our contact form and CRM with each other and to process customer inquiries more efficiently and faster. Your entered data will be transferred to a cloud server of ClickDimensions in the USA, Canada, Australia, or in the European Union and processed there. The data is then transferred to our CRM and removed from ClickDimension's cloud servers.

Legal Basis for Data Processing

The legal basis for processing the data, if the consent of the data subject exists, is Art. 6(1)(a) of the GDPR.

The legal basis for processing the data that is transmitted when an e-mail is sent is Art. 6 section 1 point (f) of the GDPR. If the e-mail contact aims at closing a contract, the additional legal basis for processing is Art. 6 section 1 point (b) of the GDPR.

Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. For personal data entered in the contact form and data transferred via e-mail, this is the case only if the conversation with you has ended. A conversation has ended if the circumstances indicate that the relevant subject has been clarified.

Other personal data collected when submitting the form or e-mail are deleted after seven days at the latest.

Objection and Deletion

You can revoke your consent to the processing of the data at any time. If you contact us via e-mail, you can object to the storage of personal data at any time. In this case, the conversation cannot be continued.

All personal data that was stored in relation to the contact request are deleted.

Web Analysis

Privacy policy for the use of ClickDimensions

For our website, we use the ClickDimensions, a web analytics service provided by ClickDimensions LLC (5901 Peachtree Dunwoody Road, NE, Suite B500, Atlanta, GA 30328, USA), This allows us to track and analyze the activity of our visitors on our websites for the duration of their visit. ClickDimensions places a cookie on your IT system. For an explanation of cookies, refer to the previous chapter on cookies. The information collected by ClickDimensions about the usage activity of our websites, for example, the pages visited on our website, your IP address, the duration and frequency of visits to our website, is transferred to a cloud server of ClickDimensions in the USA, Canada, Australia, or in the European Union and processed there. The data is then transferred to our CRM and removed from the ClickDimensions cloud servers. For more information on the installation and use of cookies by ClickDimensions, visit: https://support.clickdimensions.com/hc/en-us/articles/115001156993/.

ClickDimensions may in some cases pass the recorded data and information to third parties, where this is mandatory by law or where third parties are tasked by ClickDimensions to process the data. In our CRM, your data, especially your IP address, is compared with existing data. Note that we may be able to link you to an existing IP address.

If you have consented to ClickDimensions being used, the legal basis for processing of personal data is Art. 6(1)(a) of the GDPR. You can prevent cookies from being saved on your end device by setting your browser to not accept cookies. You can prevent our website from placing cookies, as described above, at any time by setting your Internet browser accordingly and can thus permanently withhold your consent to the use of cookies. Such settings in the Internet browser would also prevent ClickDimensions from placing a cookie on your IT system. In addition, cookies that have already been set by ClickDimensions can be deleted by using the Internet browser or other software programs. If you visit one of our websites again and you have deleted the relevant cookies or completely deactivated them for our websites in the meantime, the applicable pop-up will be displayed again.

Highspot Sales Enablement

Description, Purpose, and Scope of Data Processing

Highspot Sales Enablement is used by our marketing and sales team to improve customer engagement, develop sales strategies, provide a more effective design, and optimize contents.
In order to be able to use Highspot Sales Enablement, we collect the following data from our customers:

• Last name, first name
• E-mail address,
• IP address
• Date and time of use

This data is processed and saved on Highspot servers in the USA. Your interactions are also processed internally by dSPACE GmbH and recorded in D365 CRM.

Legal Basis for Data Processing

By using Highspot Sales Enablement, you consent to the transfer of the data to a third country. Processing is based on the legitimate interest of dSPACE in accordance with Art. 6(1)(f) of the GDPR. Appropriate contracts have been made with Highspot Inc., Seattle (USA) to ensure secure processing in a third country in accordance with Art. 32 and 46 of the GDPR.
For further information on data processing by Highspot, visit https://www.highspot.com/privacy/ or https://www.highspot.com/compliance/gdpr/.

Duration of Storage

Your data is stored permanently and will be deleted only once there has been no interaction on your part for a period of at least 2 years.

Objection and Deletion

Art. 17 of the GDPR allows you to request deletion of your personal data collected in the course of such processing. To make such a request, please contact us by e-mail.

mydSPACE (single sign-on on the dSPACE website)

mydSPACE is the Internet portal for dSPACE customers. You can use it to call up additional information on your products, make settings for receiving newsletters and other information, modify your contact data, and so on.

Registration with mydSPACE is completely voluntary. However, it might be necessary to register in order to use some areas of the dSPACE website such as the Known Problem Reports and to download specific PDFs and/or patches.

dSPACE would like to keep your data up-to-date and correct so that we can give you the best possible service. dSPACE, or the local dSPACE entity in your country (see www.dspace.com), will therefore store the information provided by you in a dSPACE database. The information will also be linked to other dSPACE databases, including ones outside of the dSPACE website offerings, if this is necessary in order to fulfill your orders or provide the services you request.

If the dSPACE distributors in your country (see www.dspace.com) require any of your data in order to fulfill your orders or provide the services you request, dSPACE will make the required data available to them to use, provided an appropriate level of privacy is guaranteed.

This means that your data will be sent to a country that is neither a member state of the European Union nor a signatory state of the Treaty on the European Economic Area, if that is where you are located.

dSPACE, or the dSPACE company in your country, or the dSPACE representatives in your country, will also provide your data to third parties for use, unless this would obviously conflict with your protectable interests. However, advertising materials, e.g., e-mails, will not be sent to any persons who are not customers of dSPACE or of the relevant dSPACE entity or of the local dSPACE distributors, except to the extent that you request and with your consent, which you can give electronically by stating your e-mail address in the registration form and then sending confirmation via e-mail.

You can withdraw your consent to the above-mentioned use of any or all of your data at any time by clicking Delete mydSPACE Account in your mydSPACE account or by clicking the link provided in an e-mail that you receive from us.

When you access mydSPACE, cookies might also be saved to or read from your computer if your browser settings are set to accept cookies (see above for more details on cookies).

mydSPACE User Tracking

Tracking means that personal data is collected automatically when a mydSPACE account is created and used, such as computer and connection information, information about data traffic to and from mydSPACE websites, your IP address, and your access times including the pages viewed within mydSPACE.
We collect this information to improve our services. The information collected is stored and processed exclusively on our servers inside the EU and serves to improve our services.

Insofar as you have given your consent in the notification settings of your mydSPACE account, we may use this information to contact you by e-mail or phone in order to inform you about our services.

Rights of Data Subjects

If personal data of yours is processed, you are a “data subject” within the meaning of the GDPR and you have the following rights with respect to dSPACE as the data controller. You can enforce your rights by contacting our data protection supervisor with your concern.

Rights to Information (Art. 15 of the GDPR)

You have the right to obtain from the data controller, at any time and free of charge, information about your personal data stored and to request a copy of the stored data.

Data subjects have the right to obtain from the controller confirmation as to whether or not personalized data concerning them are being processed.

Right to Rectification (Art. 16 of the GDPR)

You have the right to demand immediate rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to Erasure (Art. 17 of the GDPR)

You have the right to require the data controller to immediately erase personal data if any of the reasons stated in Art. 17(1) of the GDPR applies.

Right to Restriction of Processing (Art. 18 of the GDPR)

You have the right to require the data controller to restrict processing if any of the prerequisites stated in Art. 18(1) of the GDPR applies.

Right to Data Portability (Art. 20 of the GDPR)

You have the right to receive any of your personal data which you have provided to a data controller in a structured, commonly used and machine-readable format. You also have the right to transmit such data to another data controller without hindrance from the data controller to which the personal data has been provided, if the processing is based on consent pursuant to Art. 6(1)(a) of the GDPR or Art. 9(2)(a) of the GDPR, or if the processing is based on a contract pursuant to Art. 6(1)(b) GDPR and if the processing is carried out by automated means.

Right to Object (Art. 21 of the GDPR)

You have the right to object at any time, on grounds relating to your particular situation, to processing of personal data of yours which is based on Art. 6(1)(e) or (f) of the GDPR. This also includes profiling based on those provisions.

In case of objection, dSPACE will no longer process the personal data unless dSPACE is able to demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

If dSPACE processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of their personal data for such marketing purposes. This includes profiling to the extent that it is related to such direct marketing. If you object to processing for purposes of direct marketing, the personal data will no longer be processed for such purposes.

Right to Withdrawal of Consent

Data subjects have the right to withdraw their consent to processing of personal data at any time. (Art. 7(3) of the GDPR).
Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to File Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedies you have the right to file a complaint with a supervisory authority, particularly in the Member State of your residence, your workplace or the place of the alleged violation, if you believe that the processing of your personal data is in violation of the GDPR.

Additional Information for Other Data Processing

As a company, we do not only process personal data on our website but also in many other processes. To provide you as the data subject with reasonably detailed information including about such other processes, we have compiled the individual processes in the following list, thus satisfying the legal obligation to supply this information according to Art. 12-14 of the GDPR:

• Data protection information on the handling of the personal data of applicants' data
• Data protection information on the handling of contacts and communication partners
• Data protection information on the handling of customers and suppliers

If you need more information that you cannot find here or in the following detailed data protection regulation, do not hesitate to contact our data protection supervisor.

Google

Google Tag Manager

This website uses Google Tag Manager, a cookie-free domain that does not collect personal data.

This tool allows “website tags” (i.e. keywords that are incorporated into HTML elements) to be implemented and managed via a user interface. By using Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which contents of our website are of particular interest to you.

The tool also triggers other tags which in turn may collect data. Google Tag Manager does not access this data. If disabled at domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.

The use of Google Tag Manager serves to make the use of our website easier and more comfortable. This is a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR.

For further information about Google Tag Manager please visit http://www.google.de/tagmanager/use-policy.html.

Google Ads with Conversion Tracking

dSPACE has integrated Google Ads on this website. The operating company of the Google Ads services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads is an Internet advertising service that allows advertisers to place ads both in Google’s search engine results and in the Google advertising network. Google Ads allows advertisers to specify certain keywords by means of which an ad will be displayed in Google’s search engine results only if the user uses the search engine to retrieve a keyword-relevant search result. The ads are distributed on topic-related websites within the Google advertising network by means of an automatic algorithm and in accordance with the previously defined keywords.

The purpose of Google Ads is to promote our website by displaying our interest-relevant advertising on third-party websites and in the search engine results of the Google search engine and by displaying third-party advertising on our website.

If you access our website via a Google ad, Google will place a so-called conversion cookie on your IT system. A conversion cookie expires after thirty days and does not serve to identify you. Provided that the conversion cookie has not expired, it is used to track whether certain subpages, for example the shopping cart of an online store system, have been called up on our website. The conversion cookie allows both us and Google to track whether a user who arrived on our website via an AdWords ad has generated a sale, i.e., completed or cancelled a purchase of goods.

Google uses the data and information collected by the conversion cookie to compile visit statistics for our website. We will then use the visit statistics to determine the total number of users referred to us via Ads advertisements, i.e., to determine the success or failure of the respective Ads advertisement and to optimize our Ads advertisements for the future. Neither our company nor other Google Ads advertising customers receive information from Google that can be used to identify you.

By means of the conversion cookie, personal information, such as the websites visited by you, is stored. Therefore, each time you visit our website, personal data, including the IP address of the Internet connection you are using, is transmitted to Google in the United States of America. Such personal data is stored in the United States of America by Google. Google may pass on personal data collected via this technical procedure to third parties.

You can prevent our website from placing cookies at any time by setting your Internet browser accordingly and permanently objecting to the use of cookies. Such settings in the Internet browser used would also prevent Google from placing a conversion cookie on your IT system. In addition, a cookie already set by Google Ads can be deleted at any time via the Internet browser or other software programs. Furthermore, you have the option of objecting to interest-based advertising by Google. To do so, you must call up the link www.google.de/settings/ads from the Internet browser you are using and make the desired settings there. Please note that this may mean that you will no longer be able to use all functions of our website.

These processing operations are subject to express consent in accordance with Art. 6(1)(a) of the GDPR

To view the data protection provisions and further information by Google AdSense please visit: https://www.google.de/intl/de/policies/privacy/.

DoubleClick

This website contains components of DoubleClick by Google. DoubleClick is a brand of Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), under which special online marketing solutions are marketed to advertising agencies and publishers.
DoubleClick by Google transfers data to the DoubleClick server with every impression as well as with clicks or other activities. Each of these data transfers triggers a cookie request to your browser. If the browser accepts this request, DoubleClick sets a cookie on your IT system. The purpose of the cookie is to optimize and display advertising. The cookie is used, among other things, to place and display user-relevant advertising and to create or improve reports on advertising campaigns. Furthermore, the cookie serves to avoid multiple displays of the same advertisement.
DoubleClick uses a cookie ID that is required to complete the technical process. For example, the cookie ID is required to display an ad in a browser. DoubleClick can also use the cookie ID to track which ads have already been displayed in a browser, thus avoiding duplication. The cookie ID also allows DoubleClick to record conversions.
A DoubleClick cookie does not contain any personal data. However, a DoubleClick cookie may contain additional campaign identifiers. A campaign identifier is used to identify the campaigns with which you have already been in contact.
Each time one of the individual pages of this website is accessed which is operated by us and on which a DoubleClick component has been integrated, the Internet browser on your IT system is automatically prompted by the respective DoubleClick component to transmit data to Google for the purpose of online advertising and billing of commissions. As part of this technical process, Google obtains knowledge of data which allow Google, among other things, to generate commission statements. Also, Google can detect clicks made on certain links on our website.
These processing operations are subject to express consent in accordance with Art. 6(1)(a) of the GDPR.
For more information and the DoubleClick by Google privacy policy, please visit: https://www.google.com/intl/de/policies/.

etracker

dSPACE uses services of the company etracker GmbH of Hamburg, Germany ((www.etracker.com) to analyze usage data. We do not use cookies for web analysis with etracker by default. Insofar as we use analysis and optimization cookies, we will obtain your express consent in advance. If that is the case and you consent, cookies are used to enable statistical coverage analysis of that website, performance evaluation of our online marketing measures, and test procedures, e.g. in order to test and optimize different versions of our online offer or its components. Cookies are small text files that are stored by the browser on the user’s end device. etracker cookies do not contain any information which allow to identify a user. etracker cookies remain stored on your end device until you delete them.

The data created with etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards.
If you have consented to etracker cookies being used, the legal basis for processing of personal data is Art. 6(1)(a) of the GDPR. As we care about our visitors’ privacy, data which may possibly be used to identify an individual, such as the IP address, login or device identifiers, are anonymized or pseudonymized at the earliest possible stage. The data is not used for any other purpose, merged with other data, or disclosed to third parties.

Your objection will have no adverse consequences for you.

For further information on the data privacy policy of etracker please visit www.etracker.com/en/data-privacy/.

We have entered into a contract data processing agreement with etracker and fully implement the strict provisions of the German data protection agencies when using etracker.

HotJar

This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta.
Hotjar is a tool used to analyze your user behavior on this website. Using Hotjar, we can, among other things, record your mouse and scrolling movements and clicks. Hotjar can also determine how long you have kept the cursor in a certain position. From this information, Hotjar creates so-called heat maps, which can be used to determine which areas of the website visitors prefer to view.
In addition, we can determine how long you stayed on one page and when you left it. We can also determine at what point you stopped making entries in a contact form (so-called conversion funnels). In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator’s web offerings.
Hotjar uses cookies. Cookies are small text files that are placed on your computer and saved by your browser. They serve to make our offer more user-friendly, more effective, and more secure. These cookies can be used, among other things, to determine whether this website has been visited with a specific end device or whether the functions of Hotjar have been deactivated for the browser in question. Hotjar cookies remain stored on your end device until you delete them.
You can set your browser so that you are informed about the placement of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. This website may not work properly if all cookies disabled.
These processing operations are subject to express consent in accordance with Art. 6(1)(a) of the GDPR.
For further information on Hotjar please visit: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar.

Usercentrics Consent Management Tool

We use the Usercentrics consent management tool by Usercentrics GmbH, Sendlinger Str. 7, 80331 München, Germany. This service allows us to obtain and manage the consent of website users for data processing.
Usercentrics collects data generated by end users who use our website. When an end user provides consent, Usercentrics automatically logs the following data:

• Browser information
• Date and time of access
• Device Information
• Referrer URL
• Geographical location
• Web page path
• The end user’s consent status, which serves as proof of consent

The consent status is also stored in the end user’s browser so that the website can, for up to 12 months, automatically read and comply with the end user’s consent in all subsequent page requests and future end user sessions. Consent data (consent and withdrawal of consent) is stored for three years. The retention period is in keeping with the general limitation period under section 195 of the German Civil Code (BGB). After expiry of that period, the data will immediately be deleted or will, upon request, be passed on to the responsible person in the form of a data export.
The functionality of the website is not guaranteed without the described processing. The user has no right to object as long as there is a legal obligation to obtain the user’s consent to certain data processing operations (Art. 7(1), Art. 6(1)(c) of the GDPR).
Usercentrics is a recipient of your personal data and acts as a processor for us.
For detailed information on the use of Usercentrics please visit: https://usercentrics.com/privacy-policy/.

Our activities in social networks

We have our own pages on social networks which allow us to communicate with you on social networks and inform you about our services.

We are not the original provider (data controller) of those pages but only use them within the scope of the options offered to us by the respective providers.

We would therefore like to point out as a precautionary measure that your data may also be processed outside of the European Union and/or the European Economic Area. Use of such networks may therefore involve data protection risks for you since the protection of your rights, e.g. your rights to information, erasure, objection, etc., may be difficult and processing within social networks may frequently be used directly for advertising purposes or for the analysis of user behavior by network providers, and we have no control over this. If the provider creates user profiles, cookies are often used or user behavior may be assigned directly to your own member profile on the respective social network (if you are logged in).

The processing operations of personal data described are carried out in accordance with Art. 6(1)(f) of the GDPR on the basis of our legitimate interest and the legitimate interest of the respective provider in order to communicate with you in a contemporary manner or to inform you about our services. If you have to give your consent as a user to the respective providers to process your data, the legal basis for this processing is Art. 6(1)(a) of the GDPR read in conjunction with Art. 7 of the GDPR.

Since we have no access to the databases of such providers, we point out that you would be best placed to exercise your rights (e.g. your rights to information, rectification, erasure, etc.) directly with the respective provider. More information on the processing of your data on social networks and your options for exercising your right to object or your right of revocation (opt out) is listed below for each of the social network providers we use:

Facebook

Data controller responsible for data processing in Europe:

Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland

Data Policy:

https://www.facebook.com/about/privacy

Instagram

Data controller responsible for data processing in Europe:
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Data Policy:
https://privacycenter.instagram.com/policy/

YouTube

Controller responsible for data processing:

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Privacy Policy:

https://policies.google.com/privacy

LinkedIn

Data controller responsible for data processing in Europe:

LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

Privacy Policy:

https://www.linkedin.com/legal/privacy-policy

Twitter

Data controller responsible for data processing in Europe:

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland

Privacy Policy:

https://twitter.com/de/privacy

Information about your data:

https://twitter.com/settings/your_twitter_data

Opt-out and advertising settings:

https://twitter.com/personalization

Xing

Data controller responsible for data processing in Germany:

XING AG, Dammtorstrasse 29–32, 20354 Hamburg, Germany

Privacy Policy:

https://privacy.xing.com/de/datenschutzerklaerung

Requests for information for XING members:

https://www.xing.com/settings/privacy/data/disclosure

Hootsuite

We use the 'Hootsuite' service. The provider is HootSuite Media Inc, 37 Dunlevy Ave, Vancouver, BC, Canada V6A 3A3.
We use the portal for our presence on LinkedIn, Facebook, Instagram, YouTube, and X.
The processing of this data is based on Art. 6, Para 1, sentence 1 lit. f) GDPR and pursues our legitimate interests in the most efficient and successful presentation of our company on various social media channels.  The data provided to us by the operators of the social medial networks is processed by us in the social media management software 'Hootsuite'.
Hootsuite acts as our service provider.  A data protection contract (incl. SCCs) has been signed.
For more information and the current valid data protection regulations, please visit https://hootsuite.com/de/legal/privacy and https://hootsuite.com/de/legal/general-data-protection-regulation .

LinkedIn Analytics and LinkedIn Ads

On our website, we use the conversion tracking technology and the retargeting function of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland (LinkedIn).
For this purpose, the LinkedIn Insight Tag is integrated on our website, which enables LinkedIn to collect statistical data about your visit and use of our website and to provide us with corresponding aggregated statistics on that basis. In addition, we use the service to be able to show you interest-specific and relevant offers and recommendations after you have informed yourself about certain services, information and offers on the website. The relevant information is stored in a cookie.
As a rule, this involves collection and processing of the following data:

• IP address
• Device information
• Browser information
• Referrer URL
• Timestamp

These processing operations are subject to express consent in accordance with Art. 6(1)(a) of the GDPR. Your data will be stored until you withdraw your consent.
You can set your browser so that you are informed about the placement of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. This website may not work properly if all cookies disabled. The personal data is retained for as long as necessary for the purpose of the processing. The data is deleted as soon as it is no longer required for that purpose.
Data processed via LinkedIn may be transferred to the USA and Singapore. The security of the transfer is regularly protected under so-called standard contractual clauses which ensure that processing of personal data is subject to a level of security that is in compliance with the provisions of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, consent will be obtained from you in accordance with Art. 49(1)(a) of the GDPR.
For information on the privacy policies of LinkedIn please visit: https://de.linkedin.com/legal/privacy-policy.

Amazon Cloudfront

In order to improve the security and delivery speed of our website, we use the Amazon CloudFront content delivery network (CDN) operated by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg (AWS).  Amazon Web Services EMEA SARL is a wholly owned subsidiary of Amazon.com, Inc. which has its registered office at P.O. Box 81226, Seattle, WA 98108-1226, USA. A CDN is a network of distributed servers capable of delivering optimized content to the website user. For this purpose AWS may process personal data in server log files. For further details, refer to the Hosting section.

AWS is the recipient of your personal data and acts for us as a processor. This is in accordance with our legitimate interest within the meaning of Art. 6(1)(f) of the GDPR, i.e. our interest not to operate a content delivery network ourselves. If you have consented to CloudFront being used, the legal basis for processing of personal data is Art. 6(1)(a) of the GDPR.
CloudFront is used to collect statistical data about visits to our website. Such data includes, among other things:

• IP address
• Visited website
• Referrer URL
• Browser type
• Operating system
• Device type

You have the right to object to the processing. Whether or not your objection is successful depends on the balance of interests.

Processing of the data provided under this section is not prescribed by law or contract. The functionality of the website cannot be guaranteed without processing of the data.

AWS will save your personal data for as long as necessary for the purposes described.

For further information on how to raise issues of objection and deletion with AWS please visit: https://d1.awsstatic.com/legal/privacypolicy/AWS_Privacy_Notice__German_Translation.pdf

AWS has implemented measures of compliance for international data transmission. Such compliance measures cover all global activities during which AWS processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For more information please visit: https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf

Hosting

If you do not register or log in as a user, we collect the following data transmitted by your browser in so-called log files: IP address, date and time of the request, time zone difference from Greenwich Mean Time, content of the request, HTTP status code, data volume transmitted, website from which the request has come, and information on browser and operating system.
The above data is required to display our website and to ensure its stability and security. This is in accordance with our legitimate interest within the meaning of Art. 6(1)(1)(f) of the GDPR.

This Privacy Policy was last amended on June 15, 2023.