When using newly delivered hardware in combination with an older Release, it might be necessary to update the firmware of the SCALEXIO system.
The typical error messages are
"Cannot update board [...]
"The board is not supported by firmware version [...] and will be ignored!"
To solve the problem, download and install the latest Firmware Archives and update the SCALEXIO firmware by means of the Firmware Manager.
Note
As of Release 2021-A you can use the newest available firmware.
When working with Releases prior to 2021-A, the SCALEXIO firmware must match the software Release on the PC.
Generally, we provide firmware patches for older Releases if a board revision is incompatible with the original firmware.
There might be situations, however, where a new board cannot be used with certain older Releases:
Board Type | No Patch available for Releases |
---|---|
DS6101 | 2017-A |
DS6301 | 2017-A |
Date | 2022-09-22 |
Product | SCALEXIO |
Information Type | Reference Information |
Information Category | Versions and Compatibility |
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