The following dSPACE product lifecycle models for software and hardware products give you an overview of the different lifecycle phases and the provided services.
Lifecycle Phase | Product Licenses and SMS1 Can Be Purchased | New Product Versions Provided | Hotfixes, Patches, and Service Packs Provided | Customer Support Services Provided | Ending with Milestone |
---|---|---|---|---|---|
Available | Yes | Yes | Yes | Yes | End Of Life Announced |
Phased Out | Yes | Yes | Yes | Yes | Discontinued |
Maintained | No | Yes | Yes | Yes | End Of Maintenance |
Retired | No | No | No | Yes | End Of Life |
Terminated2 | No | No | No | No | - |
1 Software Maintenance Service
2 Individual support available depending on an individual agreement.
Lifecycle Phase | Product Can Be Purchased | New Revisions Provided | Repair Service Provided1 | Software Support Provided2 | Bug-fixes3 for Supporting Software | Customer Support Services Provided | Ending with Milestone |
---|---|---|---|---|---|---|---|
Available | Yes | Yes | Yes | Yes | Yes | Yes | End Of Life Announced |
Phased Out | Yes | Yes | Yes | Yes | Yes | Yes | Discontinued |
Maintained | No | No | Yes | Yes | Yes | Yes | End Of Maintenance |
Retired | No | No | No | No | No | Yes | End Of Life |
Terminated4 | No | No | No | No | No | No | - |
1 Repairs are carried out, or replacements are provided, or alternatives are offered
2 Product supported by software provided through regular Releases
3 Hotfixes, Patches, and Service Packs provided for supporting software
4 Individual support available depending on an individual agreement.
Date | 2017-12-22 |
Information Type | Reference Information |
Information Category | Versions and Compatibility |
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